6 articles on buyer management for resellers growing on Facebook Marketplace.
Shipping on Facebook Marketplace means opting into checkout on an eligible listing, boxing the item with two inches of cushioning on every side, weighing it on a real scale, and printing the label Facebook generates once the buyer pays. The part that actually protects you is documenting the box before you seal it, because that is the only defense you have if a buyer claims it arrived damaged.
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How to offer delivery on Facebook Marketplace without giving away your margin: turn on door dropoff, quote delivery as a separate paid service before the sale, and price it against real round-trip miles, load, and stairs.
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Almost every scam aimed at a Marketplace seller is one of six scripts, and each one has a single tell you can spot in the first message. Here is each script, the tell, and the counter-move.
Read articleOne mixed-up pickup time turned into a review that dented my rating. Here is what a Facebook Marketplace seller rating actually measures, why one bad review hurts less than it feels like it does, and the habit I built to keep it from happening again.
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Dealing with returns and complaints on Facebook Marketplace is part of reselling at any scale. Here is how to handle them without drama, protect your reputation, and decide when to offer a refund and when not to.
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Every reseller eventually deals with no-shows, lowball offers, and demanding buyers. Here is how to manage them without wasting time or getting frustrated.
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Nicole